Guest Guidelines

Please review the following guidelines to ensure a safe and enjoyable experience

Early Arrival / Late Departure Policy

Early Arrival: Check-in is at 2:00 PM. Guests arriving early can store luggage and use our facilities until their room is ready. Early check-in is subject to availability and may incur an additional fee.

Late Departure: Check-out is at 12:00 PM. Late check-out requests are subject to availability and additional charges. For a guaranteed late check-out, please contact our reception desk in advance.

Cancellation Policy

For cancellation details, please refer to the reservation page, your confirmation voucher, or contact our reservations team.

Pet Policy

Pets are not allowed in the hotel to ensure the comfort and safety of all guests.

Smoking Policy

We maintain a smoke-free environment:

  • Smoking is prohibited in all guest rooms and indoor areas.
  • Designated smoking areas are available outside.
  • A cleaning fee of THB 5,000 applies for smoking in non-smoking areas.

Child Policy

We welcome families and offer a comfortable stay for all ages:

Extra Person: An additional charge of THB 800 applies for extra persons exceeding room occupancy.

Infants (0-3 years): Stay free when sharing a bed with parents, including complimentary breakfast with a breakfast-inclusive booking.

Children (4-11 years): Stay free when sharing a bed with parents; breakfast is available at a special rate of 200 Baht net per child per night.

Children (12 years and above): Considered adults for room occupancy purpose.

  • Complimentary cribs and rollaway beds are available on request, subject to availability.
  • Children must be supervised by an adult at all times, especially in public areas and near the pool.

Thank you for choosing Prince Palace Hotel. For questions or assistance, please contact our reception desk.

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Special Offers

Discover a world of culinary delights at Prince Palace. Our diverse range of restaurants offers something for everyone, from authentic local flavors to international cuisine.

All-You-Can-Eat Japanese Food

THB 941 / Person
RESERVE A TABLE

About Offer

  • Adult: THB 941 Net
  • 50% discount for children aged 5-11 years old.
  • Children aged under 5 years old dine free.

Included

  • Free Flow Draft Beer for 2 hours.

Service Information

  • Shinsen Izakaya on 11th Floor
  • Openings Hour: 11.30 AM- 20.00 PM
  • Contact: (662) 628-1111 EXT 3436

Our Featured Offers

View all

All-You-Can-Eat Dim Sum (Silver)
View offer
Everyday 11:00 - 21:00
China Palace
Offers a premium dim sum experience. Indulge in an all-you-can-eat feast of delectable dim sum, savoring a wide variety of freshly steamed and fried delicacies.

International Lunch Buffet
View offer
Mon-Fri : 11.30 – 14.30
Prince Cafe
Offers a delightful culinary journey from Monday to Friday. Indulge in a diverse selection of international cuisine, Thai delicacies, and a tempting dessert spread.
1
/
2
View offer

All-You-Can-Eat Dim Sum (Silver)

Everyday 11:00 - 21:00
China Palace
Offers a premium dim sum experience. Indulge in an all-you-can-eat feast of delectable dim sum, savoring a wide variety of freshly steamed and fried delicacies.
View offer

International Lunch Buffet

Mon-Fri : 11.30 – 14.30
Prince Cafe
Offers a delightful culinary journey from Monday to Friday. Indulge in a diverse selection of international cuisine, Thai delicacies, and a tempting dessert spread.
1
/
2

Contact us

For reservations, event bookings or any enquiries about your stay, our team is here to assist you.

Call Now

(662) 628-1111

Email Us

[email protected]

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@princepalacehotel

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