Guest Guidelines

Please review the following guidelines to ensure a safe and enjoyable experience

Early Arrival / Late Departure Policy

Early Arrival: Check-in is at 2:00 PM. Guests arriving early can store luggage and use our facilities until their room is ready. Early check-in is subject to availability and may incur an additional fee.

Late Departure: Check-out is at 12:00 PM. Late check-out requests are subject to availability and additional charges. For a guaranteed late check-out, please contact our reception desk in advance.

Cancellation Policy

For cancellation details, please refer to the reservation page, your confirmation voucher, or contact our reservations team.

Pet Policy

Pets are not allowed in the hotel to ensure the comfort and safety of all guests.

Smoking Policy

We maintain a smoke-free environment:

  • Smoking is prohibited in all guest rooms and indoor areas.
  • Designated smoking areas are available outside.
  • A cleaning fee of THB 5,000 applies for smoking in non-smoking areas.

Child Policy

We welcome families and offer a comfortable stay for all ages:

Extra Person: An additional charge of THB 800 applies for extra persons exceeding room occupancy.

Infants (0-3 years): Stay free when sharing a bed with parents, including complimentary breakfast with a breakfast-inclusive booking.

Children (4-11 years): Stay free when sharing a bed with parents; breakfast is available at a special rate of 200 Baht net per child per night.

Children (12 years and above): Considered adults for room occupancy purpose.

  • Complimentary cribs and rollaway beds are available on request, subject to availability.
  • Children must be supervised by an adult at all times, especially in public areas and near the pool.

Thank you for choosing Prince Palace Hotel. For questions or assistance, please contact our reception desk.

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Facilities & Services

Enjoy comfort and convenience for a perfect stay

A Comfortable Retreat in the Heart of Bangkok

Prince Palace Hotel welcomes you to a haven of comfort and charm in the historic heart of Bangkok. Whether you’re visiting for business or leisure, our elegantly designed rooms, well-equipped fitness center, indulgent spa, and stunning outdoor pool offer the perfect sanctuary. Delight in diverse dining experiences, from international flavors to local delicacies, or host unforgettable events in our versatile venues. Immerse yourself in warm Thai hospitality and impeccable service while enjoying seamless access to Bangkok’s top attractions and shopping districts. At Prince Palace Hotel, every stay is an experience to cherish.

Fitness Centre

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Services Details:

Our fitness center is equipped with everything you need to maintain your workout routine. Enjoy a revitalizing session with a full range of equipment and stunning panoramic city views.

 

Fitness Package >> CLICK HERE

Opening hours:

8.00 AM.- 9.00 PM.

Location:

12th Floor, Tower C

Contact Information:

(662) 628-1111 EXT 1362

Beauty Salon

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Services Details:

Our Beauty Salon offers convenient pampering services, from haircuts to styling, ensuring you look and feel your best. Let our skilled stylists enhance your beauty and provide a refreshing experience.

Opening hours:

9.00 AM. – 6.00 PM.

Location:

12th Floor

Contact Information:

(662) 628-1111 EXT 1362-1363

Limousine and Travel Service

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Services Details:

Our Limousine & Travel Service provides convenient transportation options, including airport transfers, limousine rentals with a driver, and guided city tours, all managed through our trusted outsourcing partner for seamless travel during your stay.

Opening hours:

8.30 AM. – 6.00 PM.

Location:

Ground Floor, Tower A

Contact Information:

(669) 4802-7974

Room service

Services Details:

Enjoy the convenience of our room service, bringing delicious meals straight to your door. Relax in the comfort of your room while savoring sumptuous cuisine or your favorite dishes, perfectly prepared to make your stay even more indulgent and effortless.

Room Service Menu >> CLICK HERE

Opening hours:

Open 24 Hour

Contact Information:

Please dial No. 6

Indoor parking

Services Details:

Our spacious indoor parking facility accommodates up to 500 cars, offering ultimate convenience for leisure and business guests. Perfect for event, meeting, and function attendees, it ensures easy access and enhanced safety, letting you park with peace of mind.

Opening hours:

All Day

Location:

Phase A and B

Contact us

For reservations, event bookings or any enquiries about your stay, our team is here to assist you.

Call Now

(662) 628-1111

Email Us

[email protected]

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@princepalacehotel

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@Princepalace

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