Guest Guidelines

Please review the following guidelines to ensure a safe and enjoyable experience

Early Arrival / Late Departure Policy

Early Arrival: Check-in is at 2:00 PM. Guests arriving early can store luggage and use our facilities until their room is ready. Early check-in is subject to availability and may incur an additional fee.

Late Departure: Check-out is at 12:00 PM. Late check-out requests are subject to availability and additional charges. For a guaranteed late check-out, please contact our reception desk in advance.

Cancellation Policy

For cancellation details, please refer to the reservation page, your confirmation voucher, or contact our reservations team.

Pet Policy

Pets are not allowed in the hotel to ensure the comfort and safety of all guests.

Smoking Policy

We maintain a smoke-free environment:

  • Smoking is prohibited in all guest rooms and indoor areas.
  • Designated smoking areas are available outside.
  • A cleaning fee of THB 5,000 applies for smoking in non-smoking areas.

Child Policy

We welcome families and offer a comfortable stay for all ages:

Extra Person: An additional charge of THB 800 applies for extra persons exceeding room occupancy.

Infants (0-3 years): Stay free when sharing a bed with parents, including complimentary breakfast with a breakfast-inclusive booking.

Children (4-11 years): Stay free when sharing a bed with parents; breakfast is THB 200 net per night.

Children (12 years and older): Considered adults for room occupancy.

  • Complimentary cribs and rollaway beds are available on request, subject to availability.
  • Children must be supervised by an adult at all times, especially in public areas and near the pool.

Thank you for choosing Prince Palace Hotel For questions or assistance, please contact our reception desk.

English ↓
Accommodation
Gallery
Offers
Dining
Meetings
Wedding
Facilities
Discover
About Prince Palace
Contact Us
Sustainability
Direct Booking PrivilegeMy Reservations

Dining

Savor the moment at our inviting restaurants and bars

Explore Our All Dining

China Palace, Chinese Cuisine

Satisfy your cravings with a wide array of delicious Chinese dishes.
LEARN MORE

Prince Cafe

All-day dining serving a sumptuous buffet breakfast, an international buffet lunch, and an extensive a la carte menu
LEARN MORE

Palace Bar

A relaxing place to unwind and socialize over a favorite drink and a snack
LEARN MORE

Coconut Pool Bar & Sunset Beer Garden

Offers a wide array of classic and exotic cocktails and other drinks along with flavorsome pool food.
LEARN MORE

Contact us

For reservation or related enquiries.

Call Now

(662) 628-1111

Email Us

[email protected]

Add Friends

@princepalacehotel

Send Message

@Princepalace

Top