Guest Guidelines

Please review the following guidelines to ensure a safe and enjoyable experience

Early Arrival / Late Departure Policy

Early Arrival: Check-in is at 2:00 PM. Guests arriving early can store luggage and use our facilities until their room is ready. Early check-in is subject to availability and may incur an additional fee.

Late Departure: Check-out is at 12:00 PM. Late check-out requests are subject to availability and additional charges. For a guaranteed late check-out, please contact our reception desk in advance.

Cancellation Policy

For cancellation details, please refer to the reservation page, your confirmation voucher, or contact our reservations team.

Pet Policy

Pets are not allowed in the hotel to ensure the comfort and safety of all guests.

Smoking Policy

We maintain a smoke-free environment:

  • Smoking is prohibited in all guest rooms and indoor areas.
  • Designated smoking areas are available outside.
  • A cleaning fee of THB 5,000 applies for smoking in non-smoking areas.

Child Policy

We welcome families and offer a comfortable stay for all ages:

Extra Person: An additional charge of THB 800 applies for extra persons exceeding room occupancy.

Infants (0-3 years): Stay free when sharing a bed with parents, including complimentary breakfast with a breakfast-inclusive booking.

Children (4-11 years): Stay free when sharing a bed with parents; breakfast is THB 200 net per night.

Children (12 years and older): Considered adults for room occupancy.

  • Complimentary cribs and rollaway beds are available on request, subject to availability.
  • Children must be supervised by an adult at all times, especially in public areas and near the pool.

Thank you for choosing Prince Palace Hotel For questions or assistance, please contact our reception desk.

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Sustainability

Prince Palace Hotel Bangkok is committed to sustainability and has implemented several eco-friendly initiatives:

Announcement

Green Hotel Award

The hotel has been awarded the Silver Level in the Green Hotel Award, a globally recognized certification for hotels that prioritize sustainable practices.
This recognition highlights the hotel’s efforts in energy efficiency, water conservation, waste management, and promoting eco-friendly policies.

Sustainability Initiatives
  • Waste Reduction and Recycling: The hotel actively participates in waste reduction and recycling programs.
  • Energy Efficiency: They utilize energy-saving technologies and practices to minimize energy consumption.
  • Water Conservation: The hotel implements water-saving measures to reduce water usage.
  • Sustainable Procurement: They prioritize sourcing products and services from suppliers who share their commitment to sustainability.
  • Guest Involvement: The hotel encourages guests to participate in eco-friendly practices, such as reducing room cleaning frequency and opting out of unnecessary amenities.

By prioritizing sustainability, Prince Palace Hotel Bangkok aims to minimize its environmental impact while providing a luxurious and comfortable stay for its guests.

Contact us

For reservation or related enquiries.

Call Now

(662) 628-1111

Email Us

[email protected]

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